NordVPN refund: how the 30-day guarantee works
By Leonardo Araújo, CEO of Leaven Marketing · Information checked on
NordVPN refunds your money if you ask within 30 days of your first purchase. The guarantee covers every plan, including the 2-year one, but not renewals. You ask through live chat; cancelling the subscription on your own doesn't trigger a refund.
2-year plan with a 30-day money-back guarantee
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Opens NordVPN's official deal page. Check the plan and the total before you pay.
What the guarantee covers
According to NordVPN’s refund policy:
- it covers the first purchase of a subscription;
- you have 30 days from purchase;
- renewals aren’t covered, unless local law requires it;
- purchases through the App Store, Google Play or other stores are refunded by the store.
How to ask for a refund
- Open live chat on NordVPN’s support site.
- Say you want to cancel and get a refund within the 30-day guarantee.
- Support sends a link: open it and confirm you own the account.
- Wait for the refund confirmation.
If you paid in crypto, NordVPN asks you to email support; the amount returns to your wallet and may vary with the exchange rate.
How long it takes
NordVPN says refunds usually reach your account within 10 days, depending on your bank and payment method.
Why the guarantee changes the decision
With 30 days to ask for your money back, you can take the 2-year plan, which has the lowest monthly price, use it day to day and decide calmly. See NordVPN plans.
Sources
- NordVPN: refund policy (October 20, 2026)
- NordVPN: cancellation and refund (October 20, 2026)
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FAQ
Does NordVPN really give money back?
Yes, on first purchases, if you ask within 30 days, according to its refund policy.
Does cancelling give me a refund?
No. Cancelling only turns off auto-renewal; you need to ask support for the refund.
I paid through the App Store. How do I ask?
Through the App Store, which handles refunds for purchases made there.
Opens NordVPN's official deal page. Check the plan and the total before you pay.